Frequently Asked Questions
1. Are all your watches authentic?
Absolutely! At Time Worthy Watches, I take great pride in offering only authentic pre-owned watches. Each timepiece in my collection is carefully authenticated and verified to ensure its genuineness and quality.
2. How do you verify the authenticity of your watches?
Ensuring the authenticity of the watches I sell is of utmost importance. Here’s the process I follow to verify the authenticity:
Thorough Inspection: Each watch undergoes a comprehensive inspection by my watchmaker, who has decades of experience in watchmaking. The watchmaker examines the craftsmanship, materials, and finishing to identify any signs of authenticity or potential counterfeits.
Expert Knowledge: With my own expertise and the watchmaker’s deep understanding of luxury watches, I rely on our knowledge to spot signs of authenticity or potential counterfeit elements.
Documentation and History: I carefully examine the watch’s documentation, including certificates of authenticity, service records, and original receipts. I also research its ownership history whenever possible to ensure its legitimacy.
Watchmaker’s Evaluation: Every watch in my collection is checked by my watchmaker prior to sale. The functionality of the watch is tested, including its timekeeping accuracy, and the watch is also pressure tested to ensure its reliability.
Rest assured that I take every precaution to ensure that the watches in my collection are genuine and meet the highest standards of authenticity and quality.
3. Do you offer any warranty on your watches?
As a pre-owned watch dealership, I do not provide manufacturer warranties. However, I stand behind the authenticity and quality of the watches I sell. If you encounter any issues with your purchase, please reach out to me, and I’ll be happy to assist you.
4. Can I schedule an appointment to view a watch in person?
Certainly! I operate by appointment only to ensure dedicated attention and a personalized experience. If you’d like to view a particular watch in person, please contact me to schedule an appointment at my Melbourne CBD office. I’ll be delighted to assist you.
5. Do you offer watch servicing and repairs?
Yes, I collaborate with a highly skilled and experienced watchmaker who provides professional servicing and repairs for your timepieces. Whether you need a routine service, movement overhaul, or polishing, I can arrange for your watch to receive the care it deserves. Please contact me for more information and to discuss your specific needs.
6. Do you accept trades?
Yes, I do accept trades at wholesale prices for watches such as Rolex, Omega, Cartier, Tudor, Breitling, Audemars Piguet, Blancpain, Patek Philippe, Vacheron Constantin, JLC, IWC, and others. If you have a watch you’re interested in trading, please feel free to get in touch.
7. What payment methods do you accept?
I currently accept Bank Transfer, PayID, or cash as payment methods. Please note that I am not accepting credit card payments at the moment. Watches will only be released after payment in full has been made.
8. Do you offer shipping services?
Yes, I offer worldwide shipping services. Your purchased watch will be carefully packaged and shipped with insured delivery to ensure it reaches you safely and securely. Shipping fees and delivery times may vary depending on your location.
9. How can I contact you if I have additional questions?
I am here to assist you. You can reach me by filling out the contact form on my website or by sending me an email. I strive to respond promptly to all inquiries and look forward to addressing any questions or concerns you may have.